Term and Conditions
CONDITIONS OF USE
(There are a few “rules of the (cyber) road” that our visitors
must follow when using this web site. We ask that all of our visitors read
these Terms & Conditions carefully, especially the disclaimers and
limitations of our liability, since use of this Site constitutes your
acceptance of, and agreement with, the Terms & Conditions set out in this
Welcome to our web site! Thank you for visiting us, and for shopping with
fudgenchocolate.com. Please read these Terms & Conditions before using this
Site. This Site is owned and operated by Fudge n Chocolate. Your use of this
Site is subject to the following Terms & Conditions and constitutes your
acceptance of these Terms & Conditions. We operate this Site for the
purposes of advertising and selling our products and services to our
customers and potential customers, educating the public about the benefits
of and science behind our specialized products, and entertaining the public.
By using this Site, you signify your acceptance of all of these Terms &
Conditions in return for which we will provide you with access. We do not
intend to make changes to our Terms & Conditions very often but reserve the
right to do so. However, to ensure our mutual understanding and agreement
please continue to fully read and understand the Terms & Conditions every
time before accessing or using this Site. It is always a good idea to double
check when you visit this Site to ensure that you have fully read and agree
with our most current Terms & Conditions. Any change in our Terms &
Conditions will be prospective only. We generally do not make any changes to
our Terms & Conditions that have a retroactive effect unless legally
required to do so. Your continued use of this Site after that time will
constitute your acceptance of any new or amended terms. If at any time, you
do not wish to accept these conditions then do not use this Site.
Privacy & Security
Please ensure that you fully read and understand our Privacy &
Security policy and any consent at registration or application areas, to
learn about what personal information we collect at this Site, how we handle
it, and for what purposes we use it. Your use of this Site constitutes your
agreement with our Privacy & Security policy.
These Terms & Conditions apply to all of your purchases from Fudge n
Chocolate whether from this Site’s online store (fudgenchocolate.com), via
telephone or fax, or in person.
We will confirm acceptance of your order as soon as possible, either
by email (if your order is placed through this Site) or by telephone. A
binding transaction arises once we accept your order and full payment has
You may pay for your order by Visa, MasterCard, or cash. We take all
reasonable care to keep your order details and payment secure.
Payment by money order, traveler’s check, or check,
may delay your order up to two to three weeks, so please plan accordingly.
If you place an order through this Site, you will only obtain an
emailed receipt of the transaction. Please print this receipt for your own
records if desired. We do this to save on valuable resources and to minimize
our footprint/impact on mother earth as much as possible.
All items are subject to availability. We can only guarantee
availability while stocks last. If the products ordered are unavailable, we
will contact you with suggestions of products of equivalent quality and
Please take note that possible delays in shipping your order may occur under
the following conditions:
1) Sometimes there is a delay in updating inventory on this Site due to
excessive demand for our products, especially around holiday seasons.
Therefore, it is possible that you could order something that is out of
stock temporarily. Should this occur, every effort will be made to contact
you regarding the back order; and, you will be given the option to modify
your order so that shipping is not delayed more than necessary; and/or
2) Please keep in mind that Fudge n Chocolate is a small, artisanal, "slow
food" chocolate and nut butter maker. Some of our ingredients are seasonal
in nature, Furthermore, our processes are delicate and complex and can be
affected by conditions out of our control, such as temporary power outages,
adverse weather conditions, and/or other acts of God, etc. This may also
have an effect on timely shipment of your order.
Cancellations & Returns
Once Fudge n Chocolate has received your payment, the transaction is
binding. No cancellations are accepted. ALL SALES ARE FINAL. Only under very
rare circumstances, will a cancellation or refund be considered. Should you
want to request a cancellation or refund, please contact us on our email :
email@example.com .No cancellations or returns are accepted
without prior approval from Fudge n Chocolate management. Should a refund be
granted, you agree to pay for return shipping. After the product is returned
and inspected, if the product is in acceptable condition to be restocked,
you will receive a credit to your credit card minus a 20% restocking fee.
Check refunds will be charged a 15% restocking fee. Store credits will be
charged a 10% restocking fee. If you prefer an exchange, please indicate the
product for which you would like to exchange. Any difference in price will
be either given as a store credit or charged to your credit card on file.
Please consider that no refunds, credits or exchanges will be granted after
7 days from proof of delivery.
Opened food products are not returnable. If you have a problem with any
perishable food product (e.g., heat damage to a meltable chocolate product)
please email us in order to discuss your options.
We have made every effort to display as accurately as possible the
dimensions, weights, and colors of our products that appear on this Site.
However, we cannot guarantee that your monitor's display of any color will
accurately reflect the color of the actual product. In addition to that,
from time to time, packaging styles and colors change, which may not be
reflected on our Site; or, the Site may not have been updated to reflect
these changes between the time they occurred and the time you viewed the
Site. While we try to be as accurate as possible, all sizes, shapes,
weights, colors and dimensions displayed are approximate.